When attempting to retrieve a citation for DOI 10.3847/2041-8213/abeb1c using content negotiation we are consistently getting a 500 Internal Server Error response. This is the only DOI for which content negotiation is failing for us at the moment and using the polite vs. public API does not seem to make any difference.
Bumping this with another DOI that returns a 500 with content negotiation:
10.1103/PhysRevD.108.L031103
Here, too, other DOIs are working with content negotiation and the DOI works fine using the REST API
It looks to me that a common feature seem to be the very long author lists of these articles?
Many thanks for the messages and sorry for the delay.
Unfortunately there is no further progress on the fix for this I am afraid. Looking at the DOIs we can only see a similarity in that they all have larger than usual contributor lists but there hasn’t been any research or developments on this as of yet.
Having said that there has not been any progress with this, we believe that another ticket fix has actually resolved the issue with the long citation list issues.
So I tested these DOIs and they do now get 200 codes via content negotiation and so I hope this issue is fixed.
Do let me know if you are getting any further issues.