Duplicate key exception

[mklem]

I received this error from Crossref email:

"batch_id": "apsxref:7a3dd694-be53-433d-bffb-02fc9caf43b5",
    "doi": "10.1103/PhysRevD.110.114025",
    "msg": "Duplicate key exception",
    "submission_id": "1661159289"

I can’t find anything specific on the Crossref domain that explains this error, but I get the impression that this error is just letting us know that this DOI was resubmitted. Can you provide some insight into what the duplicate key was? I assume that we are submitting XML multiple times and this error is letting us know that.

[ifarley]

Hello @mklem ,

Thanks for flagging that error to us. We thought we fixed this last month. I have simply rerun submission 1661159289 and that cleared things up. I have flagged this error back to our technical team so they can investigate the underlying cause. If you see this error again, please do let me know.

-Isaac

[mklem]

Hi Isaac,

Received two of these errors this morning.

{“batch_id”:“apsxref:7e4cdc1e-a2e1-4f07-a60f-3861ac7dbd48”,“doi”:“10.1103/PhysRevB.110.235146”,“msg”:“Duplicate key exception”,“submission_id”:“1661916663”}

{“batch_id”:“apsxref:28768b4a-7755-4579-91d9-3ae8c777b690”,“doi”:“10.1103/PhysRevFluids.9.124802”,“msg”:“Duplicate key exception”,“submission_id”:“1661916295”}

Do you need to know about these errors?
Can I just resubmit the xml when I receive this error?

Thank you