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Error message Deposit submission ID: 1502270823

Hello,
I just use the web deposit form with submission ID: 1502270823, the response I got is as follows:

<?xml version="1.0" encoding="UTF-8"?>

<doi_batch_diagnostic status=“completed” sp=“ds5”>
<submission_id>1502270823</submission_id>
<batch_id>12fab62417720fa68844dc4</batch_id>
<record_diagnostic status=“Failure” msg_id=“29”>

Deposited XML is not well-formed or does not validate: Error on line 14: An invalid XML character (Unicode: 0x2) was found in the element content of the document.: Error on line 14: An invalid XML character (Unicode: 0x2) was found in the element content of the document.
</record_diagnostic>
<batch_data>
<record_count>1</record_count>
<success_count>0</success_count>
<warning_count>0</warning_count>
<failure_count>1</failure_count>
</batch_data>
</doi_batch_diagnostic>

kindly assist me or explain the error message for me to make correction

1 Like

Hi @caleb ,

Thanks for your message, and welcome to the community forum.

It looks like one of the special characters on line 14 of the XML that was created from your web deposit form submission is not encoding correctly. As part of your submission, we emailed you the XML that was created by the web deposit form. Can you send me that XML (to support@crossref.org) so I can take a closer look at the XML itself?

Thanks in advance,
Isaac