These articles are published with DOIs, but not registered

One of our more common metadata quality improvements we see here in Support is when a member publishes content on their website, includes a DOI with it, but has not, in fact, registered that DOI with Crossref.

There can be many reasons for this, some more innocent than others, but we like to proceed assuming that the member has the best of intentions and perhaps just needs a reminder.

In the following example, we received a message from Third Iron calling our attention to a specific issue of a journal whose DOIs had not yet been registered.

DOIs have not been deposited for this journal’s latest Volume 72, Issue 3 yet. Could you follow up with the publisher to encourage them to do so? It appears their issue 3 is usually released in July and many of the issue’s articles were first released in May-July.


As with all metadata quality improvement requests, we reached out directly to the member to let them know of this problem.

Luckily, the member responded promptly with the following message:

Hi Kathleen,

Thanks for bringing this to my attention, I don’t think we realized this feed was turned off. I’ll be in touch once the deposit is complete.


Within two days, the DOIs were registered and the member followed up with the below message:

Hi Kathleen,

Done! We got a response back into our platform so it looks like we’re good to go.

Thanks again, have a good week ahead.

As you can see, this is a great example of our community members working together to improve research for all. When our metadata users and members collaborate like this, the results can be wonderfully satisfying.